![]() Avoid disturbing other guests by yelling or singing or acting in other ways that create a lot of noise.ĭo not bring pets and other animals in the Hotel (except for guide dogs)ĭo not use or bring items with a strong odor, flammable or combustible items, such as gunpowder or essential oils. Please refrain from the following activities that can disturb other guests of the Hotel. Hotel will charge guests for any damage caused to furniture or equipment of the hotel. That presents high accident risk and/or will cause damage to the equipment. At no instance do not try to remove the TV from its frame. If you need assistance, please ask for IT support at the hotel reception. Guests can connect electronic equipment to the TV in the room through the HDMI port located at the room desk or on wireless mode. Information about such works performed in the vicinity of your room will communicated to you with hard copy notice or through TV message. Scheduled maintenance works are taking place in resort premises such as lawn mowing. You will be issued a new card and the Reception staff will give you precise instructions. The Hotel shall not accept any responsibility for the damage or loss of property due to the loss of the card. If you lose your card, please report it at the Reception desk immediately in order to avoid any abuse. With the key you received at the Hotel Reception upon your arrival, you are able to enter your room and gain access to certain areas of the resort reserved only for hotel guests. If you need this service, put your clothes and a list with the request in a bag and leave it on the bed.įor food service in the room (room service), you need to call 4164, which is available 24/7. Guests are kindly asked to schedule with the Reception, until 8:00 pm, wake-up calls, cancellation or change of services, additional services such as lunch packs, for the next day.Ī laundry bag and price lists for washing and ironing clothes can be found in the rooms. The Hotel reserves the right to take additional action if deemed necessary. The Hotel reserves the right not to accept to check-in or to discontinue a guest’s stay in the Hotel, in case of disrespect towards other guests or staff of the establishment or towards the House rules. ![]() ![]() In case a guest does not arrive until 8:00 pm, without prior notice, the Hotel reserves the right to cancel the reservation and charge the cost of accommodation based on the Hotel’s Cancellation Policy. Hotel regulationsĬheck in time in the Hotel is 2:00 pm on the day of arrival and check out time is 12:00 noon on the day of departure. The House rules are prepared in accordance with the Law on Tourism of Montenegro as well as international hospitality industry best practices. In order to ensure to each and every one a comfortable, pleasant and safe stay in the resort, we kindly ask you to observe and respect the House Rules and the established house etiquette described below. Dear Guests, welcome to Maestral resort & casino,
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